Claims handling

Post & Co offers a comprehensive claims handling service, supported by our own team of specialist in-house claims handlers.

Thanks to their extensive experience and expertise, our claims handlers are able to manage most claims independently and efficiently. Where necessary, they maintain direct contact with both claimants and your principals or clients to carefully assess claims, reject those that are unfounded, or negotiate an appropriate settlement.

Our strong position in the market also enables us to act on behalf of insurers. This is made possible through delegated authorities and the trust placed in Post & Co as a recognised and reliable partner in a wide range of countries and ports. With our in-depth knowledge of local networks – from surveyors and experts to lawyers – we are able to engage the right professionals quickly and effectively.

This ensures that the most suitable specialist is appointed at every stage of the process. They are provided with complete and accurate documentation, as well as clear instructions, while we continuously focus on efficiency and cost control. The result is a swift, effective, and professionally managed claims process.